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Your privacy is a high priority for us and therefore we are committed to safeguarding your privacy to the highest levels. Whether you are engaging with us as a potential client, as a client, as a strategic partner or as a research participant, we utilize data privacy protocols to ensure your personal data are respected and protected.

We will not share your personal information or use it for any other reason other than which it was originally intended. We adhere to the privacy laws and market research codes of conduct in each country we provide marketing research and strategic consulting services.

Sylver Consulting and strategic partners do not transfer personal information to a country outside the United States unless that country ensures an adequate level of protection for the rights and freedoms of data subjects.

Sylver Consulting has commissioned and implemented technical and organizational measures to meet all applicable laws, regulations, and regulatory guidance in relation to the processing or protection of personal information relating to a resident of the European Union or otherwise subject to protection under the laws of the European Union and its Member States, as amended from time to time, including but not limited to, Regulation (EU) 2016/679 of 27 April 2016, General Data Protection Regulation (GDPR).

Our Privacy Policy has been designed to address the needs of our clients and research participants. Below sets out how we treat Personal Information or in some cases Protected Health Information.

Privacy Policy for Clients

This privacy policy section focuses on data protection policies and the ways in which we collect, store, process and transfer personal information related to our clients for communication and project management purposes.

Purpose of sharing your personal data with Sylver Consulting

It will also allow us to conduct market research to help us develop better services, to provide more responsive customer service, and to improve our website. You may choose to share your information with us in a number of ways, such as completing the inquiry form to ask questions or sending us an e-mail. You can also share your personally identifiable information with us by communicating by telephone, or in writing

Information you submit

Cookies and website logging

If you arrived at our website by linking from an external source, the source may be identified by a cookie, a small text file. This allows us to record session information, such as browser type, the name of the domain and host from which you access the Internet, the Internet Protocol (IP) address of the computer you are using, the date and time you gained access our website, and the Internet address of the website from which you linked directly to our website.

Our website, as well as our newsletter, may include social media features, such as the ‘Like’ and ‘Share’ buttons. These features may also collect your IP address, which page you visited on our site, and may set a cookie to enable the feature to function. Social media features and widgets are hosted by a third party. Your interactions with these features are governed by the privacy policy of the social media company providing it. This does not include any personal information that would identify you as an individual. We use this information only to measure the traffic on our web site and to help us make it more useful. After our internal review, the information collected is discarded, and is not shared with other organizations for commercial purposes. If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser to learn how to either block all cookies or receive a warning before a cookie is stored.


Our website and related social media pages are not intended for children under the age of 16. We do not knowingly or intentionally collect data about children under 16. If you believe we have collected information about a child under 16, please contact us at so that we may delete that information.

International transfer of personal information

When submitting personal data, your information is transferred to the United States to support our operations, and you hereby consent to such transfer which is protected in accordance with GDPR. Your Personal Information may also be stored and processed in any country in which we engage service providers. Your data will be subject to the data transfer rules of that country and this privacy policy will still apply.

Safeguarding information shared

We recognize our responsibility to protect the information you entrust to us. Appropriate security measures are in place to protect against the loss, misuse or alteration of information that we have collected at our site.

Your information is housed in a secure facility in the United States. The software and applications used for project management, accounting, communications and marketing is governed by strict system security and data protection protocols. Web-based, online software provided by the client may also be used and related security protocols are the responsibility of the client providing such online application.

We may disclose Personal Information shared with us to members of our team, including our service partners for the purposes of or direct marketing or consolidating support services.

Sylver Consulting uses robust organizational, technical, and administrative measures to protect personal information within our company. This includes security controls to prevent unauthorized access to our systems. While we take reasonable steps to secure your personal information, please be aware that no transmission or security system is guaranteed to be 100% secure from intrusion or hacking, and there is always some risk assumed by sharing Personal Information online. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at

How we use Personal Information

Sylver Consulting may utilize the information you provide in order to communicate with you while providing services requested from us. We may use this information to provide personalized information, news, services, promotions, events, and content that we believe may be of interest to you. If Personal Information is provided to us, or if others give us your information, we will never share or sell that information for commercial purposes. We are committed to only use that information for the specific reason for which it was provided to us.

Information processors

We may provide your Personal Information to companies that provide services to help us with our business activities such as communication processing or payment processing. These companies are authorized to use your Personal Information only as necessary to provide these services to us.


If you provide a testimonial about your experience with our services, with your permission we may post this on our website and/or our social media channels. You can update or remove your testimonial at any time by contacting us at

URLs to other websites

Our newsletters and website may include URL links to websites whose privacy practices may differ from our own. Any information that you submit to those websites is therefore governed by their privacy policies.

Legally compelled disclosure

We reserve the right to disclose personal information if required by law or if we have reasons to believe the use or the disclosure of such information is necessary to protect our rights, protect the safety of others including yours, investigate fraud or comply with a law, court order, or legal process. If we become legally compelled to disclose any information of another party (whether by judicial or administrative order, applicable law, rule or regulation, or otherwise), we shall use all reasonable efforts to provide the other party with prior notice so that the other party may seek a protective order or other appropriate remedy to prevent such disclosure.

Communication of Preferences

We invite our clients and contacts residing in Europe to consent or not consent to receive marketing communications from Sylver consulting. Our marketing email contains instructions on how to opt out of future marketing communications. Most users can control the use of cookies at the individual browser level. When rejecting cookies, for example, you may still use our website, but your ability to use some features or areas of our website may be restricted. You may also request for your information to be deleted. In such cases, we reserve the right to respond to your request within 20 consecutive business days and may need to retain certain information for record-keeping purposes.

Contact Us regarding your privacy

If for any reason, you decide to unsubscribe from our newsletter, request that we correct any of your information, request access to your information, or request for your information to be erased from our records, you may contact us by email at Any other matter relating to client privacy, you may contact us by email or write to us at:

Sylver Consulting
2115 Dewey Avenue, Suite B
Evanston,IL 60201, USA
Attention: Privacy Manager

Changes to this policy

This privacy policy may be updated to reflect changes to our information practices. You are encouraged to review this page periodically to make sure it meets with your expectations.

Date of last revision:

October 20, 2021

Privacy Policy for Research Participants

Sylver Consulting is committed to protect and safeguard personal data collected from those who engage in our studies as research participants, including individuals representing businesses or entities, consumers, and patients.

Having privacy policies in place is extremely important for market and opinion research since research companies like Sylver Consulting are in direct contact with business people, consumers, and patients on a daily basis. While interacting with research participants, we often obtain confidential information from them. That type of information may contain Personally Identifiable Information (PII) and or Protected Health Information (PHI). In order to protect the company and the research participants while complying with legal requirements such as the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Child Online Privacy and Protection Act (“COPPA”) and other relevant statutes and regulations, it is very important to us that those who engage with Sylver Consulting during research opportunities are aware of and understand our Privacy Policy for research participants.

Privacy and data protection

In order to fulfill our goal to protect consumer, business and health related information, Sylver Consulting adheres to the following policies:

  1. All PII and or PHI obtained shall be lawfully collected, compiled, stored, allowed access to, processed and utilized by Sylver Consulting;
  2. Participation in all research projects is voluntary and respondents may opt out of any research project, at any time. In addition, consent will be obtained prior to the collection of PII and or PHI.
  3. All PII obtained shall not be disclosed to any client other than for lawful research purposes. In this regard, in general, clients will not receive (a) the last name or telephone number of any recruited respondent for any research study; (b) any original screeners or sign-out sheets containing any last names or telephone numbers. Further, clients are bound by Sylver Consulting’s Privacy Policy and any such information shared with clients will be used for market and opinion research purposes only.
  4. All PII and or PHI obtained shall be treated confidentially, used for research purposes only and not be disclosed to any person not employed by Sylver Consulting, except with consent, as required by law or by court order.
  5. Sylver Consulting adheres to the policy laws of all countries in which it manages research and strategy projects.
  6. Sylver Consulting adheres to research industry Codes and Standards relating to the USA.
  7. Sylver Consulting will not transfer personal data to a country or territory outside the USA or the European Economic Area unless that territory or country ensures an adequate level of protection for the rights and freedoms of data subjects.
  8. Sylver Consulting complies with all pertinent Federal and State laws governing privacy, including but not limited to the recently enacted California Consumer Privacy Act (CCPA).

Contact Us regarding your privacy

If for any reason, you decide to be removed from our research participant database, request that we correct any of your Personal Information, request access to your personal information, or request for your Personal Information to be erased from our records, you may contact us by email at Any other matter relating to client privacy, you may contact us by email or write to us at

Sylver Consulting
2115 Dewey Avenue, Suite B
Evanston,IL 60201, USA
Attention: Privacy Manager

Changes to this policy

This privacy policy may be updated to reflect changes to our information practices. You are encouraged to review this page periodically to make sure it meets with your expectations.

Date of last revision:

October 20, 2021

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