Sylver Consulting logo
Practices

Actionable Insights Aren’t Discovered - They’re Designed

by Santana Wright

Insight is made “actionable” when the experience of an entire project is embraced as a learning journey vs. simplified to the end result.

What does THAT mean? Stay with me…

Too often, I see teams treat actionable insights as a final deliverable. Like it’s something to be handed off at the end of a project. (Spoiler: If you’re waiting until the end to think about actionability… you’re already behind.)

Actionable insights don’t become actionable unless the full engagement journey is carefully curated from the start.

How do you curate the learning journey of your project with intention?

You make your kick off work HARD for you. Use that precious time to ask clients questions that surface their assumptions, expose any blind spots, and root out the deeper needs driving an initiative forward.

That means balancing INTERNAL factors:

  1. Stakeholder Biases
  2. Team Expectations
  3. Business Goals

With EXTERNAL ones:

  1. Market Dynamics
  2. Customer Behavior
  3. Competitive Pressures

When done the right way, this process doesn’t just collect insights to sit in a Sharepoint folder — it sets them up to actually drive action.

To highlight Sylver's approach to this, I'd like to present a video where I break down how our team ensures that “actionable insight” is generated in every engagement they lead.

Give it a watch and let me know ... how do you guarantee your insights don’t just land and fall flat but really lead to forward movement?

Get in touch to learn how we can collaborate with you to design actionable insights.

About the Author

Santana Wright has 5 years of experience in copywriting and social media marketing across multiple industries, from a small-town cafe to a global education group. Her passion for psychology, marketing, and writing and her curious nature push her to constantly explore new arenas and broaden her skills. She joined the Sylver Consulting social media team in 2024 as a Social Media and Marketing Associate Consultant, and she is excited to see how the innovation company can challenge her to grow even further.

Categories
  • 2025
  • Strategy
  • Actionable Insights
  • Collaboration

Essential Reads

Insight

What Does Authenticity Really Mean to Millennials?

Focus

Five Reasons Why Innovation Processes Fail

Research

What Type of Market Research Community is Right for You?

Transformation

Designers didn’t mix that much with Engineers. That got me thinking.

Align

Upping the Ante on Hybrid Methodologies Brings a Holistic View to Positioning

Previous Article

Your Insights Aren’t the Problem — Your Scoping Is.

More Articles
Next Article

From Playroom to Boardroom: The Power of LEGO® SERIOUS PLAY® in Business

Let’s talk!

Need to transform your brand, product, service, company or team? We can bring clarity and focus to that process.

Reach out to set up a free discovery call. On this call, we’ll get clear on your scope of work to be tackled, how your initiative ladders to a broader business goal of your organization, and assess — without attachment — if Sylver Consulting is a “best fit partner” to support you in your scope of work.